Privacy Policy – The Knuckleball Store

Who we are

Our website address is: https://knuckleball.store.

This Webstore is managed on an E-Commerce Platform maintained by Products 4 Pain, LLC. (“P4P”). We respect the privacy of this website’s online visitors and customers. By using this website and any of its information, content, products, materials, and services (collectively the “Webstore”), you consent to the limited use of personally identifiable information and other information that is collected or submitted as described in this Webstore Privacy Policy.

COLLECTED INFORMATION

Personally Identifiable Information. Personally Identifiable Information is information that identifies you or is reasonably linked to you. In order to provide you with the best Webstore experience possible, we may collect certain personally identifiable information. Some examples of Personally Identifiable Information include your name, e-mail address, mailing addresses, telephone number, and billing information.
1. How We Collect Personally Identifiable Information. Personally identifiable information may be collected from you in a variety of ways through this Webstore. Some examples of information collected include the following.
  1. Create an Account on the Webstore. When you create an account on the Webstore, you provide specific information, including your full name, shipping address, billing address, telephone number, email address, and billing information. Your credit card number is not stored on the Webstore. If you elect to save your payment information in your account, a secured token from the Webstore’s third-party credit processor will be stored on the Webstore.
  2. You Initiate Contact. Personally Identifiable Information is created and collected whenever you initiate contact. However you initiate contact (e.g. telephone, email, or mail) related to the Webstore, the information from that contact may be stored.
  3. Webstore Use. In order to ensure the Webstore is functioning in a user-friendly manner, a record of your order history and browsing behavior is created. This permits the Webstore to be improved and optimized.
  4. Access the Webstore. When you access the Webstore, we receive your Internet Protocol address, which is associated with your User Name. Certain device level information may also be received by us, which may be used to identify the individual device accessing the Webstore.
Other Information. When you interact with this Webstore, certain types of information that may or may not be Personally Identifiable Information is collected and stored. This allows the Webstore to work correctly, to evaluate use of the Webstore, improve the Webstore experience, and to support Webstore analytics and possible marketing campaigns.
1. How Other Information is Collected. Some examples of Other Information collected include the following:
  1. Technical Information. Technical Information includes your Internet Protocol address, device operating system, browser type, the address of a referring website (if any), the path you take through the Webstore, shopping cart usage, and any other actions taken on the Webstore.
  2. Cookies. A cookie is a small text file that a website or e-mail may save to your browser and store on your hard drive. Cookies enable the Webstore to recognize you when you use or return to the Webstore to provide a continuous and more personalized experience for you. For example, if you leave the Webstore after adding Products to your shopping cart, the Webstore may save your cart for up to 7 days so you can resume where you left off upon returning to the Webstore. You can disable cookies at any time by changing the setting in your internet browser. Be aware that if you disable cookies, you may be required to re-enter your access code and login credentials to access or order from the Webstore each time you visit the Webstore.
  3. Web Beacons. Web Beacons allow the Webstore to know if a certain page was visited or if an e-mail was opened.
Third Party Privacy Policy. The Third-Party payment processor for the Webstore require that you agree to their privacy policy located at https://stripe.com/us/privacy.
Where Applicable: Protected Health Information. Where certain information collected is considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), such information is maintained under strict security measures and confidentiality as required by applicable laws.

USE AND DISCLOSURE

Communicating With You. Personally Identifiable Information is used to communicate with you in the following ways: (i) to respond to your inquiries and requests; (ii) provide timely communications about your order; and (iv) send emails that your Healthcare Professional believes will be of interest to you and may include but are not limited to newsletters, new product information, promotional offers, and information.
Processing Orders. Personally Identifiable Information must be transferred to process orders. Physical and electronic security measures are in place to ensure personally identifiable information is only shared with necessary individuals and used in accordance with this Webstore Privacy Policy.
Third Parties. Personally Identifiable Information other than as is disclosed in this Webstore Privacy Policy is not shared or sold. However, your Personally Identifiable Information or Other Information may be shared in the following ways:SECURITY. We implement a variety of security measures to maintain the security of your Personally Identifiable Information including encryption, firewalls, physical location security and passwords. All information you supply is transmitted via Transport Layer Security (TLS) technology which encrypts the information you enter.
1. Third Parties. This Webstore uses Third Party service providers and in order to do so will share information with them only as needed. For example, certain information will be shared with UPS so that they can deliver your package.
2. Google Analytics. It is common for e-commerce stores to use Google Analytics in order to review Technical Information to understand how visitors use their websites. This allows your web browser to send limited data related to your activity on the Webstore to Google. The Webstore uses Google Analytics to monitor relevant activity. If you do not wish to share this type of information with Google please visit https://tools.google.com/dlpage/gaoptouth to opt-out of Google Analytics.
3. Compliance with Law Enforcement/Legal Requirements. Any collected information may be shared to assist with law enforcement investigations, or as otherwise required by law.
4. Merger or Sale. In the event of a business sale, merger, or consolidation, your collected information will be transferred.
YOUR PREFERENCES. If you would like to update or change any of the following, please follow these instructions:
1. Email Preference. You may choose to opt-in or opt-out of email communications at any time by (i) clicking the unsubscribe link in an email if you previously opted-in, or (ii) by contacting Webstore Customer Service at info@products4pain.com. If you opt out of receiving email communications, you decline to receive any email communications with any content other than a message notifying you that you have a message available on the Webstore. It is your responsibility to log into the Webstore to access any messages there or to obtain your transaction records such as invoices. . You understand and agree that you must login to your account on the Webstore for all information related to your pending, current, or future orders.
2. Account Information. If you would like to review or update your account information, you may log-in to your account and make the changes on your Dashboard.
CHILDREN. No individual under the age of 18 is permitted to use the Webstore, therefore no intentional action is taken to collect Personally Identifiable.
MODIFICATION. The Webstore Privacy Policy may be modified at any time and the revised Privacy Policy will take effect on the date it is published to the Webstore. Please review this policy each time you use the Webstore. The last revision to the Webstore Privacy Policy was on [September 05, 2019].
TERMS AND CONDITIONS. Please also visit the Retail Customer Terms and Conditions section located Retail Webstore Terms and Conditions establishing other provisions including the use, disclaimers, and limitations of liability governing the use of the Webstore.
CONTACT. Should you have any questions regarding this Privacy Policy, please e-mail info@products4pain.com.

PRIVACY POLICY FOR PRODUCTS4PAIN.COM

Products4Pain.com, operated by Products4Pain, LLC. (“we”or “us”), respects the privacy of its online visitors and customers. By using this website and any of its information, content, products, materials and services (collectively the “Site”), you consent to our use of personally identifiable information and other information that is collected or submitted as described in this privacy policy.

PERSONALLY IDENTIFIABLE INFORMATION COLLECTED
1. Examples of Personally Identifiable Information: In order to provide you with the best experience possible, we collect certain personally identifiable information (information that identifies you or is reasonably linked to you). Examples of personally identifiable information includes your name, e-mail, physical addresses, mailing addresses, telephone numbers, and credit and debit card information.
2. How We Collect Such Information: Personally identifiable information may be collected from you in a variety of ways through this Site when you:
  1. Create an account or request information or material from us;
  2. Register for an event or order anything from us;
  3. Conduct a transaction where we collect information, including when required by law;
  4. Post content on the Site or “Follow”, “like” or otherwise connect with us; or
  5. Otherwise transmit personal information to us along with any related content of the communication.
OTHER INFORMATION COLLECTED
1. Examples of Other Information Collected: We receive and store certain types of information when you interact with this Site or its on-line advertising. Our purpose is to allow the Site to work correctly, to evaluate use of the Site, and to support Site analytics and marketing campaigns. Some examples include:
  1. Technical Information: We may collect technical information like your Internet protocol address and device operating system and browser type, the address of a referring website (if any), and the path you take through our Site.
  2. Use of Cookies: A cookie is a small text file that a website or e-mail may save to your browser and store on your hard drive. We use cookies to enable us to recognize you as you use or return to our Site so that we can provide a continuous and more personalized experience for you. You can disable cookies at any time by changing the setting in your internet browser.
  3. Web Beacons: We may also use web beacons, which allow us to know if a certain page was visited, an e-mail was opened, or if ad banners on our Site were effective.
LIMITED DISCLOSURE TO THIRD PARTIES
1. We do not sell, share or rent personally identifiable information other than as is disclosed in this Privacy Policy. However, we may use and/or share your personally identifiable information or other collected information in the following ways:
  1. Communicating With You: Personally identifiable information is used to respond to your inquiries and requests; provide timely communications about your order, as well as our products and services; for billing purposes; and/or to contact you if we have trouble processing an order. We may need to work with third parties in order to do so and will share information with them as needed to do so.
  2. Partner Products/Services: From time to time, we work with business partners and sponsors to provide specific products and services, such as jointly developed and marketed products and services. When you sign up for such products or services, we will share personally identifiable information necessary for the partner/sponsor to provide such products or services to you.
  3. Compliance with Law Enforcement/Legal Requirements: We reserve the right to use any collected information to assist with law enforcement investigations, or as otherwise required by law.
  4. Merger or Sale: We may transfer any or all collected information to a third party in the event of a business sale, merger or consolidation, or other transfer of all or a portion of our assets whether voluntarily or by operation of law.
SECURITY
1. We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
OPT-OUT
1. If you do not wish to receive e-mail communications from us, contact us at info@products4pain.com to opt-out from e-mail communications. Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, and service or reminder notices. We may also need to contact you with questions or information regarding your order, such as regarding order status, registration/attendance issues, or refunds.
MODIFICATION
1. We may modify this Privacy Policy at any time. Revised Privacy Policies take effect on the date they are published to this Website, so you should review this policy each time you use this Website. The last revision to this Privacy Policy was in January 2014.
TERMS OF USE
1. Please also visit our Terms of Use section establishing other provisions including the use, disclaimers, and limitations of liability governing the use of the Site.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.